Mental health > SoFi - Operations Analyst SoFi Employee Review

1.0
Aug 26, 2021
Recommend
CEO approval
Business Outlook

Pros

-There are handful of people that genuinely care. -Getting a good boss is imperative and make or break. -SoFi has good values.

Cons

-SoFi’s values are NOT mirrored in their culture in anyway shape or form. -SoFi is a breeding ground for micro-aggression, micromanaging, and tone-policing. -Feedback is a one way street. Do not even think of speaking to your manager. -Not a safe space to work for bipoc -Culture improvements are a lip service at best. -Mental acrobatic skills required to work here.

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SoFi Response
4y
First and foremost, thank you for the 3+ years you have dedicated to working at SoFi! We appreciate your candid review. We utilize Glassdoor to not only give candidates a glimpse into what it’s like to work at SoFi, but also to compile, listen to and act on feedback from our employees - so we take your review very seriously. Many of your comments are not indicative of the type of culture we are trying to build. We are committed to creating a workplace where everyone feels welcomed, included, and able to contribute. That starts with having a world-class management team. We recently hired a Learning & Development leader who is focused on manager excellence. We will soon roll out a series of trainings to give all SoFi managers the tools and resources to support and inspire their teams. Lastly, we highly encourage you to explore some of the support resources we have for employees around mental health and burnout by visiting the Benefits Mall or reaching out to our Benefits team directly. The continued WFH environment and ongoing COVID-19 pandemic is causing a lot of stress for many working professionals, and your health is of the utmost importance! If you would like to share additional feedback, you can reach out to me directly, or email us at glassdoor@sofi.org. Thank you again for your thoughtful review. -Ana

Explore other reviews about SoFi

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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