Great Benefits - Money Support Specialist SoFi Employee Review

We sincerely thank you for the time you spent working at SoFi, and for taking the time to leave a thoughtful review of your experience. We're very happy to hear it was overall positive! Our Operations employees are such a critical part of achieving our mission, on the front lines helping our members reach their financial goals. Our customer surveys, what we call our NPS, is a critical tool for SoFi and our team members to better understand how to improve the member experience across products and customer service. Additionally, we are continuing to streamline knowledge and expertise across all areas of our Operations business to ensure our managers (and team members!) are set up for success. Feedback like yours only helps us continue to improve the experience for our employees, so thank you again. We wish you the best of luck in your career endeavors. Take care.