Toxic and Discriminatory - Anonymous employee SoftServe Employee Review

1.0
Dec 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None - this company is absolutely terrible.

Cons

Leadership concerned more with how things 'look' then how things actually are. Leaders will tell clients that the company can deliver solutions that it does not have and then try and scramble to make thins up. There is so much paranoia and delusion because the company cannot bring in business. They can't bring in new business because Ukraine runs delivery and no matter what you tell them about how people at large US companies behave, they do not care. They care about delivering solutions they want to make, not solutions that the customer wants. Making matters worse there is a clear pattern of discrimination against women and minorities. If you say this to HR they will retaliate and intimidate you. This place is filled with liars, no HR, and their entire legal team is based in Ukraine. Just an awful place to work on so many levels.

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SoftServe Response
1y
We're very sorry to hear you had this experience and want you to know we take claims of discrimination very seriously. Discrimination, retaliation, and intimidation are not tolerated. Claims related to these topics are immediately investigated and dealt with appropriately. Our new CEO has years of multi-faceted experience within SoftServe and has made it one of his top priorities to reactivate SoftServe’s values, which include: trust, honesty, transparency, respect, relationships, teamwork, belonging, collaboration, knowledge, growth, learning, curiosity, innovation, community, willingness to help, and going the extra mile. This focus is being emphasized to all employees and will realign any cultural inconsistencies.

Explore other reviews about SoftServe

5.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly people, modern approaches and a very diverse workforce. great clients and thought pieces as well to bring to the table.

Cons

Not a con but just a note, they offer flexible remote working options, which may be different for those who prefer in-person

2.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but you will be expected to manage multiple client projects at the same time in an expedited timeframe and are often flying solo. If you come from traditional consulting, these projects will feel insane and unrealistic to deliver true quality.

Cons

All about who you know, not what you do here. Expect to have to work at 150% capacity plus spend at least 50% of capacity networking. You will be constantly asked to deliver with unrealistic timelines. People (i.e. business analyst group) are constantly stepping over boundaries and claiming work others with more expertise in a specific area should own. It is a constant cluster mess and I (as a junior associate) have been on my fair share of calls where leadership is yelling at each other about stepping into each other’s territories. I can only imagine what occurs on the pure leadership calls. Lots of people in director and above positions are on an egotistical trip and have zero interest in the team’s ideas, knowledge, or expertise. You will spend many phone calls just listening to the leader brag about themselves for 55 straight minutes.

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