Decent company, but not all the dots are connected yet - Anonymous employee SofterWare Employee Review

3.0
Dec 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Majority of the people who work at SofterWare are sincere, motivated and have integrity for humanity and contribute to the nonprofit industry, which makes it feel more like a meaningful place to work. There are many opportunities for one to advance skill sets in their current role, which makes you more marketable for future career opportunities. There is a lot of potential for this company to evolve into something much bigger then what it has achieved in the last 36 years. Quarterly bonus and yearly profit share is really nice and is a big incentive for why most stay at SofterWare. Changes in the last year have really set the tone for what collaboration and transparency means as a culture within SofterWare, so I can’t imagine this diverting back to the way it used to be when I first started working here years ago.

Cons

Years of service is valued more than years of actual job experience, so if you don’t plan to stay for a while, don’t plan on being promoted or considered for career opportunities….unless you are the small percentage of professional people who consider a lateral move a promotion. There is very little room for upward pay scale opportunities, especially in software development. Executive management hinders middle management when it comes to building and developing their teams, which in return explains why some middle management don’t have actual experience when it comes to business and handling employee personnel issues. Some roles are trying to improve this which is admirable, but if the executive team doesn’t come to terms with this, those individuals will probably just move on.

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SofterWare Response
9y
When I speak with people here at SofterWare, I always hear about how much they enjoy working with their caring and fun co-workers, (and how much they like the breakfast buffet at our Second Friday meetings). One way employees recognize other employees is with our quarterly STAR award (Special Talent and Achievement Recognition Award), which is given to anyone who has made a significant contribution to the company's success or has otherwise demonstrated a particularly outstanding achievement. The fact that employees nominate their co-workers for this award makes the recognition even more special and heartfelt. We are happy to share the success that you contribute to through your quarterly bonus and annual profit sharing contribution. Special tip: if you can keep most of your profit sharing in your 401K, it really grows over time! Thanks for sharing your feedback on ways we can improve. I encourage you to pursue job shadowing and stretch assignments to learn more about other opportunities within SofterWare. Or if you think we need a new position to achieve our goals, come see me and I will walk you through the process to build a business plan. Two employees have recently created business plans resulting in these new positions DonorPerfect Associate Product Manager and our Internal Training and Professional Development Manager. I will share your other recommendations at a future leadership meeting, and I encourage you to please come talk with me so I clearly understand your perspective. Kathy Piunti

Explore other reviews about SofterWare

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Work life balance, understanding managers, and great peers.

Cons

Lack of communication across teams.

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent positive company culture that values work life balance and transparency. Even as an intern they immediately let me know what the different positions earned at my first 1-on-1. Despite only being an intern, I always felt respected and that people cared about what I had to say during meetings and when giving critiques.

Cons

Only con I can think of is that if you don't like being fully remote then this won't be the company for you

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