RUN, EBITDA and pre-IPO mentality has taken over! - Sales SoftwareOne Employee Review

1.0
Jul 26, 2017
Recommend
CEO approval
Business Outlook

Pros

To be honest I honestly cannot think of any. Seriously

Cons

Wow, too many to list here. To start with SWO used to have a great employee culture (so I am told). That was has been lost as employees now are only a number. EBITDA (or using this for excuse to hold down costs), has taken over. Now the bottom line, profit, expenses, and numbers has taken over. Employees are just a number, especially if you work in sales. In addition, late 2016 into 2017 has seen a lot of lay offs, Riffs, and people pushed out of the company. Most long term employees I knew have resigned. Speaking of EBITDA, the company has a terrible cell phone plan and has recently moved to a terrible "corporate credit card " program. The 401k program is weak as well. Lots of Cons to list, but you get the idea....

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SoftwareOne Response
8y
Dear Colleague - thank you for taking the time to present your feedback. Perhaps if you are able, you could contact me (john.mayes@softwareone.com) or the NORAM HR Leader (Patty) in confidence to expand on your points here? It would be really useful to us to know somemore detail as if I look at the comments from our US Employee Survey, the 401K, healthcare and other benefits are not mentioned in a crirical way a great deal. EBITDA is a key measure of performance for most companies and while we have had to focus on efficieny during our transformation, our positive half year results mean we believe our approach is the right one. There is a heavy emphasis on performance so I am sorry you have not seen the upside of our culture yet - this is really important to us but I also appreciate that our culture is quite unique and won't be to everyone's expectations. Look forward to speaking directly if you are able to and hopefully we can find a way to respond to the feedback directly.

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