Pros
I served as a Service Success Manager for EMEA for nearly three years at SoftwareONE. Initially, my experience was incredibly positive, working alongside exceptional colleagues and under effective leadership. Great work life balance
Cons
However, approximately a year before my departure, a new India head and team leader were appointed, which drastically changed the dynamic. Regrettably, their behavior was characterized by pettiness, rudeness, and incompetence, which disrupted team cohesion and fostered a negative work environment. Attempts to address these issues with higher leadership were met with further hostility and frustration from the India head. The last year of my tenure became intolerable due to these circumstances, overshadowing the otherwise enjoyable aspects of my time at the company. Team leader asking the other team members to fudge the data to target someone, asking a woman employee to stop working if she couldn't handle a miscarriage are very small examples of the toxic work environment that 2 so called leaders created.