Overworked and Underpaid - Anonymous employee Solera Employee Review

2.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits sre very good. Decent work hours.

Cons

There is definitely some abuse of authority with supervision/management. Love how they get to actually choose a day to work from home at their leisure but regular staff is not allowed to and must come in. To work fully remote again, tou must have a valid reason and documentation. A few more red flags: Work structure. In the dept I work in which is data entry, Everyone regardless of which supervisor they’re under must only respond to that supervisor unless that supervisor is training a new hire or is absent for that day. I come from a call center background with ten years of call center experience under my belt and it’s very common for all of the supervisors to come together to assist everyone in their department. It’s not like that at all here. Next, Is having an issue asking for help. I should not have to feel uncomfortable asking for help without a supervisor giving me the cold shoulder. That is not a good representation of the company and that can cause work productivity issues. You would want your employees to be at their peak performance. Having an attitude along with making snarky comments is not a good representation for the company. That need to be fixed. Lastly, I don’t like how all supervisors and managers tried to shove their technique down your throat. It is best to show them a technique and then stick to it. Having multiple team leader teach you one procedure in many different ways can throw them off. That is not good and can once again affect work pproductivity. Given all of the other reviews I have read, I’m not suprised and glad to know that I’m not alone in the many problems they have. But this is corporate America and I expect nonetheless.

Explore other reviews about Solera

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

The pay could be better.

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of... I was hopeful this would be a great opportunity to step into the field and help customers but unfortunately that was far from the case.

Cons

- high turnover with both management and account managers - very little support and training - no meaningful strategy - disconnected teams and leadership - impossible to hit OTE due to dwindling customer base - NO sales team in areas to help grow pipeline

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