Technical Support - Technical Support Engineer Solutionreach Employee Review

4.0
Nov 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to work, Great Environment, Low stress for the most part Management was pretty awesome Had someone come and speak about retirement and go over it with you so you understood what you were doing.

Cons

They constantly changed team organizations and layouts. (At the time) They only had 3 Tier 3 techs (previously they only had 2) which made it hard to move up. Had me doing some of the Tier 3 work with no pay raise. Seems like you get stuck in your position and there's not really a way up, only around to different teams (May have changed by now) The Health insurance kind of sucked.

Explore other reviews about Solutionreach

5.0
Nov 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with really awesome people!

Cons

Not many cons to think of.

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility with Hybrid work

Cons

Big layoffs, company churning clients more than net new due to a highly saturated market and a negative reputation from previous years.

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