Therapist nightmare - Therapist Soothe Inc. Employee Review

1.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

You can pick up extra work and can be paid usually within 24 hours.

Cons

The app lets you agree to massages that are NOT in the location the map suggests. Soothe encourages clients NOT TO TIP for massage service?! Clients can give therapists a bad rating and it automatically effects how much you get paid per hour. There is no way to dispute it, even if the client was lying. You tip a pizza delivery driver for carrying a 5 pound pizza box to your door step but it's okay not to tip a therapist who carries a 40 table to your bedroom and works out your knots.

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Soothe Inc. Response
10y
Thanks a lot for your feedback. Our development team constantly looks for ways to improve and clarify the information presented on our website and mobile app. We aim to make everything as user-friendly, fair and accurate as possible, as we completely understand and agree that all shown information should make it easy for you as a massage therapist to operate - including the map/location of an appointment and the client/therapist ratings. We actually do have a process If you ever want to dispute a rating, you can contact Therapist Support, and we would be happy to review the circumstances with you. We are also proud to say that we pay our massage therapists a much higher base pay than most regular spas and clinics (usually 2-3 times more). As a result of the increased base pay, we inform our clients that they are not expected to tip (it is marketed as “included”), but that our massage therapists are definitely allowed to accept it. The vision is for us to allow all of our massage therapists to be able to create their own schedule and have a steady amount of appointments, for a stress-free and flexible lifestyle, thanks to our on-demand structure and higher base pay.

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5.0
Jan 31, 2026
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CEO approval
Business Outlook

Pros

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Cons

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3.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, ability to make about 1000 a week, which is pretty good for starting off.

Cons

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