Not A Place to Work for a Luxury Appliance Career! - Luxury Appliance Sales Starpower Employee Review

1.0
Aug 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice large showroom off the North Dallas Tollway that is integrated with Home Theater.

Cons

Ownership at this company has no idea how to treat employees at all. No doubt the underlying philosophy for years has been to treat the staff very subpar for they can go no where else to work. Well that philosophy has been killing them on turnover as they cannot keep any staff at their grand showroom, and it appears the shine as pretty much worn off after a years time. I honestly believe the CEO has no idea how to interact and manage people at all from the sales team to the management staff. This company will never be a destination for accomplished sales staff for the pay and benefits are very subpar. No paid time off and very poor health insurance options, and don't get me started on the salary and commission scale. Compared to companies such as Capital Appliance, Keva Kitchen and Bath, and Morrison's they are very much outclassed which is a shame when you consider the image they are always trying to portray. Also it will be interesting to see how this company reacts to the new and formidable competition coming to town in the Pirch and Nebraska Furniture Mart. Without a strong and experienced sales staff in the North store it will be an ongoing struggle. Good with all that.

Explore other reviews about Starpower

5.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, Great Opportunities, Awesome Environment

Cons

The owners do not feel that they have anything that needs improvement

3.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Access to luxury goods, decent client base in DFW, decent employee discount.

Cons

Lowest standard commission rates in the industry for this kind of position. Management that hasn't changed since the 90's and runs every project like a car lot. The goal isn't to honestly sell to clients creating a legit business. It's to hide as much information from them as possible, hoping they don't ask about forced warranties and over priced labor. Margins are high and go straight to the dishonest CEO and upper management. Worst is, they hire quality salespeople leaking from the rest of the industry, have them make a great book of business, then fire them on chalked up reasons in order to collect all the commission they WOULD have made. Employee contract means you don't get paid until after every item on an order is delivered, signed and invoiced, which can take weeks because of the slow, understaffed processing team, who half the time give the salespeople crap for more chalked up reasons to stall payouts.

See reviews by: Helpful|Rating|Date|All