Ehhhh...it's a no from me - Office Coordinator Steven Madden Employee Review

2.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

I am naturally a very easy going person, I got along with everyone I worked with and everyone I crossed paths with at Steve Madden. They have exceptional employees but some in management do not seem to appreciate that. They offered great health insurance compared to other employers and FOODA which was every Tues and Thurs $5 corporate sponsored lunches. The work environment can be fun depending on what team you're on. Steve himself is a riot but that can go either way...some days he's a raging lunatic who demeans his higher level employees, others he is more calm and actually speaks with his lower level employees. I found the Human Resources side of the building to be more family oriented and nice, the other side is filled with nice people as well but LOADS of nepotism.

Cons

The nepotism at Steve Madden is off the charts, it's all about who you know and not what you know. You can be the best and brightest employee but if someone on your team is related to, or friends with anyone in management or Steve, they're coming for your promotion and in times of COVID-19 lay-offs, your job. The pay is poverty level low and raises are a joke. Oftentimes teams are understaffed so you are doing extra work without the extra pay. In many cases, emotionally abusive managers, although not all are like that. It really depends on what team you are on. My BIGGEST complaint is with how the heads of Human Resources handle complaints of managers harassment. There is 0 accountability if you are a manager who has a connection to Steve, you can get away with just about anything. Including the emotional and maybe even physical abuse of your employees, just keep that in mind. No matter how hard you try to be the best employee you are unappreciated, and your job will inevitably go to someone with the right connections. In addition to all this, management's old school approach to business is exactly what's killing Steve Madden. They need new forward thinking leaders and a bigger investment in tech/ecommerce.

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5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive company culture, opportunities to grow within the organization with tenure, work/life balance

Cons

Low starting pay, low commission

1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

•Great stepping stone into mid-tier fashion retail •Excellent employee discounts (50% and some months 60%) •Get free shoes every season •Easy & straightforward training

Cons

• Favoritism toward certain employees can impact fairness in opportunities and treatment. • Workplace culture can sometimes feel overly focused on pleasing management rather than collaboration. • There have been instances where employees felt they experienced retaliation when management disagreed with how someone operated in their role. • Scheduling flexibility is advertised for employees with second jobs, but in practice there may be pressure to commit to specific opening or closing days. • When concerns are raised, coaching from leadership can be inconsistent, and discussions have at times turned into workplace gossip rather than constructive feedback. • Transparency around promotions and full-time opportunities can be unclear; employees have reported being told no positions were available while listings appeared externally. Management bonus incentives are relatively small (around $250 at most) and may be affected if store labor hours exceed the allotted budget. • Some employees feel discouraged from taking mental health days due to perceived judgment. •They allow misbehavior of code of conduct

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