Short term disability claims examiner - Claims-short Term Disability Sun Life Employee Review

1.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The Scarborough office is in a convenient location, but that's all I can think of when it comes to positive things for a claims job in the scarborough Maine office.

Cons

The worst worst managers in the Short Term Disability claims department in Scarborough Maine. So unfriendly, and they make their employees cry and feel worthless even though they work so so hard. Micromanaging to the extreme . would come into emails daily like "I watched the numbers like a hawk yesterday and can you tell me what you spent most of your time on, because your production is not where it should be for someone who worked 8 hours " the worst place I've ever worked and I know a lot of people who left the Sunlife in the Short term disability department after a very short amount of time after starting the job due to abuse. We all complained to HR. I hope it made a difference for some of the people who haven't been able to find another job yet.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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