Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated September 19, 2018
148 reviews

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3.8
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Recommend to a friend
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
49 Ratings

148 Employee Reviews

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Pros
  • "I am allowed to work from home a couple days which helps because I live pretty far away" (in 52 reviews)

  • "Advisers offer good benefits to its staff" (in 75 reviews)

Cons
  • "Too much effort to keep senior management happy" (in 22 reviews)

  • "no room for advancement, stressful" (in 14 reviews)

More Pros and Cons

  1. "Associate Director, Clinical Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Brownsburg, IN
    Current Employee - Associate Director in Brownsburg, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Flexibility, change management, growth opportunities

    Cons

    Stressors due to change and time requirements


  2. "Okay Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Wellesley, MA
    Former Employee - Sales Executive in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Flexible work environment. Work at home opportunities.

    Modern new offices.

    Great benefits including vacation time.

    Cons

    Acquisitions and lay offs.

    Fragmented business model.

  3. "Sun Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Manager in Jacksonville, FL
    Current Employee - Senior Case Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Good work life balance mostly.

    Cons

    Somewhat political corporate structure that makes promotions difficult for the most talented.

    Advice to Management

    Ask for feedback from those doing the work instead of just reacting to senior leadership when there are needs.


  4. Helpful (1)

    "Amazing Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    They do not confine to the traditional "rules" of a 9-5 workplace. They understand that we all have busy lives, and allow for work from home flexibility. There are excellent benefits with a tremendous culture. I have worked here for two years and am very satisfied.

    Cons

    There are no cons to working here.

    Advice to Management

    None


  5. Helpful (1)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Wholesaler in Boston, MA
    Former Employee - Internal Wholesaler in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    They really care about employees!

    Cons

    I can't think of any.

    Advice to Management

    Keep up good work!


  6. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wellesley, MA
    Current Employee - Director in Wellesley, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 10 years)

    Pros

    Benefits package, vacation time, technology

    Cons

    Lack of diversity in leadership, layoffs & reorgs annually

    Advice to Management

    Invest in leader development. More 360s before and after promotion to senior leader (AVP and higher).


  7. Helpful (6)

    "Can be a great company to work for - depending on who you are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Windsor, CT
    Former Employee - Anonymous Employee in Windsor, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    The company has good benefits and good work-life balance. The hours were flexible as long as you work the required weekly hour requirement. This is great for single parents as I was able to begin work after dropping my child off to school. Sun Life offers a lot of community service work. However, the best programs required driving to the home office in Massachusetts which wasn't too bad.

    Cons

    There was no consistency with management style. Some managers were awesome to work for, supportive, and great leaders. Others were horrible, displayed favoritism, treated some people unfairly, were horrible leaders. Unfortunately, I had a horrible manager who treated me unfairly because I stood up for myself when I felt that I wasn't being treated fairly or if I noticed that others weren't. I performed my job very well and went above and beyond my duties. Yet, I was purposely held back from promotions. People who were less dedicated, with terrible attitudes, and poor performance were constantly being promoted or earned more. If you are a manager's favorite, you get promoted. I used to love going to work, but over time my manager's treatment of me, and the fact that upper management allowed it, made me loathe the place.

    Advice to Management

    Sun Life needs to train all managers to be fair and not display grudges, and allow staff to feel comfortable speaking up so long as it is in a respectful manner. All people should be treated equally. Managers there have this entitlement and are allowed to get away with despicable actions. I hate to say this, but at the time I worked there, there was not much racial diversity. There were many talented African Americans who left the company because they felt the same: unfair treatment, being deliberately held back from deserving promotions, not being heard or appreciated, The lack of response or feedback when following up on open positions was highly disrespectful and unprofessional. It is known that the pay structure is not fair. It is known that Sun Life does not pay equal pay for equal work. I feel strongly that race played a factor. I don't know if things have changed since I left. But, these are issues that hold Sun Life from being a fantastic company to work for.

    Would I recommend a friend? I would say not if you're not white.

  8. Helpful (4)

    "LTD analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LTD Claims Analyst in Portsmouth, NH
    Former Employee - LTD Claims Analyst in Portsmouth, NH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Work life balance, benefits, stability.

    Cons

    Managers lack experience, lots of women (95% in LTD) are like cackling hens, WAY to much gossip and people getting into everyone's business.

    Advice to Management

    Learn how to do your job..Especially at the Director level. Longevity/seniority does not equal effectiveness or ability.


  9. Helpful (3)

    "Love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Actuarial Analyst in Wellesley, MA
    Current Employee - Assistant Actuarial Analyst in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (Less than a year)

    Pros

    good starting wage, opportunity for growth

    Cons

    HR is a nightmare, otherwise awesome


  10. Helpful (1)

    "National Accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Accounts – Regional Claim Center Lead in Wellesley, MA
    Current Employee - National Accounts – Regional Claim Center Lead in Wellesley, MA
    Recommends
    Approves of CEO

    I have been working at Sun Life full-time (More than 8 years)

    Pros

    Good company to work for.

    Cons

    Not much growth or room for opportunities .

    Advice to Management

    Manage National Accounts


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