Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated Oct 6, 2019

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Found 156 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
96%
Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
51 Ratings
Pros
Cons
  • "Sometimes senior management is there only for their own benefit(in 24 reviews)

  • "Agile work environment makes it difficult to get to know people and create relationships(in 16 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (8)

    "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kitchener, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time for more than 5 years

    Pros

    Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

    Cons

    Routine daily responsibilities can sometimes become boring.

    Advice to Management

    Stay the course...

    Sun Life2018-12-03
  2. "Sun Life is a great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Wellesley, MA

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Great leadership and business direction Agile work environment Focus on diversity and inclusion

    Cons

    Insurance company conservative - can be a good thing at times Changing culture is slow

    Advice to Management

    Stay the course

    Sun Life2019-04-07
  3. Helpful (1)

    "Lots of busy work with little positive momentum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time for more than 8 years

    Pros

    Work life balance and respect for personal time.

    Cons

    Too much process to move any of the worthwhile efforts forward. Great place to keep head down and do the work your told to do as long as you don’t mind it not going anywhere. Little to no career advancement, promotions seem to go to the typical politically connected talkers instead of the actual doers.

    Advice to Management

    Leadership is lacking direction, too much talking about issues and not enough accountability or support.

    Sun Life2019-09-01
  4. Helpful (1)

    "Far worse jobs coul be had."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Msr in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time for more than a year

    Pros

    Pay is not bad. Work from home. Overtime available. Great benefits from day 1

    Cons

    Nearly impossible to move ahead because they can't keep employees long enough to uptrain the ones that have been loyal.

    Sun Life2019-08-23
  5. Helpful (1)

    "Its OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sun Life full-time for more than a year

    Pros

    Good folks to work with

    Cons

    Too slow to change with current IT practices.

    Sun Life2019-08-17
  6. "Great Benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Wellesley, MA

    I worked at Sun Life full-time for more than 3 years

    Pros

    Has a work life balance

    Cons

    Recent reorganization. resulting in layoffs

    Sun Life2019-06-10
  7. Helpful (2)

    "Glassdoor salaries wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Windsor, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time for more than 8 years

    Pros

    The Windsor location has smart professional employees, enviroment is positive (without upper management interference).

    Cons

    Glass door salaries are from the 1990's (tho there are no salaries stated for my position, the other positions are grossly under estimated). From personal knowledge, these salaries are not current.

    Advice to Management

    Respect your employees, pay them what they are worth (the existing employees, new hires are getting market salaries), diversify your employee profile (dispite what Sun says, still very male and white).

    Sun Life2019-02-18
  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Associate in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 10 years

    Pros

    Work Life balance is great

    Cons

    None at the moment for cons

    Sun Life2019-01-16
  9. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Scarborough, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than a year

    Pros

    *Company cares about work life balance.

    Cons

    *Like any big company, you have to build your network.

    Sun Life2018-11-27
  10. "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Investment Analyst in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time for more than 5 years

    Pros

    Great place to work. Management is very supportive in professional development opportunities. Many areas you can move around. Competitive pay. Great benefits. Great work-life balance. U.S campus has good amenities. Many employee resource groups.

    Cons

    Very minor: Office location is in the suburbs of Boston. Nothing to do out there. Much more focused on Canadian business growth than the U.S. Limited upward movement past a certain level.

    Advice to Management

    Focus on more aggressive business growth

    Sun Life2018-11-10
Found 156 reviews