Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated May 26, 2017
207 reviews

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US - All Cities Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
52 Ratings

207 Employee Reviews

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Pros
  • I am allowed to work from home a couple days which helps because I live pretty far away (in 31 reviews)

  • very flexible work environment, great people (in 53 reviews)

Cons
  • There should be right people management by the managers or senior management teams (in 20 reviews)

  • Upper management has no idea about major operational issues (in 12 reviews)

More Pros and Cons

  1. "It's a great place to work. The 4th quarter is our busiest and we usually work several hours of overtime."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Wellesley, MA
    Current Employee - Implementation Consultant in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 3 years)

    Pros

    Great culture. Awesome work-life balance. Overtime is offered if necessary. I love the people I work with as well. I am allowed to work from home a couple days which helps because I live pretty far away.

    Cons

    In this department- there is not too much room for growth, but you can always move around in the company.


  2. "High Turnover"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Wellesley Hills, MA
    Former Employee - Anonymous Employee in Wellesley Hills, MA

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Pretty decent benefits and nice location

    Cons

    High turnover in areas such as Investment Operations

    Advice to Management

    There has to be a reason certain areas experience high turnover - over 100% every couple of years...look at those in charge!


  3. Helpful (3)

    "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Short Term Disabilities Claims Associate in Windsor, CT
    Current Employee - Short Term Disabilities Claims Associate in Windsor, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 10 years)

    Pros

    Work at home couple days a week bonuses. Can wear jeans everday.,work life balance is ok, if your lucky you get a good manger,

    Cons

    Expectations are very high, sometimes it's a struggle to meet all the expectations. A lot of favoritism with some mangers, it's very obvious and causes bitterness with other employees.

    Advice to Management

    Listen to your employees, since we do the actual work we do have ideas that are helpful, don't just ask for our comments and advice then do nothing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RLDP Consultant in Boston, MA
    Current Employee - RLDP Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Work Life Balance is great. Learning and Development is robust and they provide many opportunities to move up in the company.

    Cons

    There is not a great out of work culture or social aspect. Not many events or get togethers.


  6. "Thumbs Up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Benefits Underwriter in New Portsmouth, NH
    Current Employee - Employee Benefits Underwriter in New Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life (Less than a year)

    Pros

    Benefits, flexible work arrangements, growing company, lots of PTO

    Cons

    I do not have any


  7. "Sun Life is a great place to work. The environment is collaborative and supportive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Wellesley, MA
    Former Employee - Director in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 10 years)

    Pros

    Sun Life provides great work / life balance. The environment allows employees to take on challenging work and have an impact on the business.

    Cons

    The legacy technology systems can be challenging. However the IT department does a great job supporting employees and easing those challenges.

    Advice to Management

    Continue to openly communicate with employees about strategic direction.


  8. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wellesley, MA
    Former Employee - Anonymous Employee in Wellesley, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    great benefits including 401K match and RIA contribution. generous vacation time.

    Cons

    very little job security - company is constantly restructuring


  9. "Account manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Cleveland, OH
    Former Employee - Account Manager in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sun Life full-time (Less than a year)

    Pros

    Strong, financially sound company with competitive pay and bonus potential. Quality products. Good benefits. Pleasant aesthetics. Parking pass. Urban location.

    Cons

    Toxic work environment, manager has favorites. Lack of flexibility. Manager does not follow national job description posted. Micromanaged, scrutinized. Manager failed to give me complete details and tell me that I was hired over another woman in the office for this position which caused painful and abusive office drama.

    Advice to Management

    Quality performance of select individuals is no excuse to tolerate abuse of fellow employees. Awful environment, manager plays favorites. Stick to the job description.


  10. "Great Company, Low Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Claims Analyst in Edina, MN
    Current Employee - Dental Claims Analyst in Edina, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    Amazing co-workers-always willing to teach you things but don't go out of their way to actually do the job. Great benefit package, along with a positive self image of themselves

    Cons

    Salary- the knowledge and facts you need to have for the salary is ridiculous. This position is not just for someone off the d
    Street- you need to know a lot and is crucial it's correct as well.

    Advice to Management

    Management is good.


  11. "Financial Advisor Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in New York, NY
    Former Employee - Financial Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sun Life (Less than a year)

    Pros

    Independent
    If you are a sales person, this is for you

    Cons

    Have to chase leads.
    Commission based
    Company doesn't provide many leads even though they tell you they will be giving you a lot at the interview time.
    The management will say anything to get you in the door.

    Advice to Management

    Be honest
    Work with your advisors to understand their needs


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