Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated February 17, 2019
152 reviews

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3.7
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Sun Life CEO Dean Connor
Dean Connor
52 Ratings

Employee Reviews

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Pros
  • "Great benefits and work from home opportunities" (in 55 reviews)

  • "Good benefits and salary packages with bonus available" (in 81 reviews)

Cons
  • "Too much effort to keep senior management happy" (in 22 reviews)

  • "no room for advancement, stressful" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kitchener, ON (Canada)
    Former Employee - Customer Service Representative in Kitchener, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

    Cons

    Routine daily responsibilities can sometimes become boring.

    Advice to Management

    Stay the course...


  2. "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Wellesley, MA
    Current Employee - Investment Analyst in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Great place to work. Management is very supportive in professional development opportunities. Many areas you can move around. Competitive pay. Great benefits. Great work-life balance. U.S campus has good amenities. Many employee resource groups.

    Cons

    Very minor: Office location is in the suburbs of Boston. Nothing to do out there. Much more focused on Canadian business growth than the U.S. Limited upward movement past a certain level.

    Advice to Management

    Focus on more aggressive business growth

  3. "Glassdoor salaries wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Windsor, CT
    Current Employee - Senior Underwriter in Windsor, CT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sun Life full-time (More than 8 years)

    Pros

    The Windsor location has smart professional employees, enviroment is positive (without upper management interference).

    Cons

    Glass door salaries are from the 1990's (tho there are no salaries stated for my position, the other positions are grossly under estimated). From personal knowledge, these salaries are not current.

    Advice to Management

    Respect your employees, pay them what they are worth (the existing employees, new hires are getting market salaries), diversify your employee profile (dispite what Sun says, still very male and white).


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Associate in Wellesley, MA
    Current Employee - Compliance Associate in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 10 years)

    Pros

    Work Life balance is great

    Cons

    None at the moment for cons


  5. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Scarborough, ME
    Current Employee - Senior Underwriter in Scarborough, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    *Company cares about work life balance.

    Cons

    *Like any big company, you have to build your network.


  6. "Dental claims administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Claims in Edina, MN
    Former Employee - Dental Claims in Edina, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Benefits are good that’s it

    Cons

    Everything you want to sit on the phone all day and get yelled at. Or talk to people from India for 4 hours go for it.

    Advice to Management

    No one ever meets there’s stats so why are they still employed!


  7. "Okay Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Wellesley, MA
    Former Employee - Sales Executive in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Flexible work environment. Work at home opportunities.

    Modern new offices.

    Great benefits including vacation time.

    Cons

    Acquisitions and lay offs.

    Fragmented business model.

  8. "Sun Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Manager in Jacksonville, FL
    Current Employee - Senior Case Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Good work life balance mostly.

    Cons

    Somewhat political corporate structure that makes promotions difficult for the most talented.

    Advice to Management

    Ask for feedback from those doing the work instead of just reacting to senior leadership when there are needs.


  9. "Associate Director, Clinical Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Brownsburg, IN
    Current Employee - Associate Director in Brownsburg, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Flexibility, change management, growth opportunities

    Cons

    Stressors due to change and time requirements


  10. Helpful (1)

    "Amazing Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    They do not confine to the traditional "rules" of a 9-5 workplace. They understand that we all have busy lives, and allow for work from home flexibility. There are excellent benefits with a tremendous culture. I have worked here for two years and am very satisfied.

    Cons

    There are no cons to working here.

    Advice to Management

    None