Sun Life Reviews | Glassdoor

Sun Life Reviews

Updated January 14, 2019
150 reviews

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3.7
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Sun Life CEO Dean Connor
Dean Connor
51 Ratings

Employee Reviews

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Pros
  • "I am allowed to work from home a couple days which helps because I live pretty far away" (in 54 reviews)

  • "Advisers offer good benefits to its staff" (in 79 reviews)

Cons
  • "Too much effort to keep senior management happy" (in 22 reviews)

  • "no room for advancement, stressful" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    "Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kitchener, ON (Canada)
    Former Employee - Customer Service Representative in Kitchener, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 5 years)

    Pros

    Excellent and caring Management. Genuine interest in staff development and growth. Much emphasis upon learning and desire for each employee to contribute and participate in department goals and objectives.

    Cons

    Routine daily responsibilities can sometimes become boring.

    Advice to Management

    Stay the course...


  2. "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Wellesley, MA
    Current Employee - Investment Analyst in Wellesley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Great place to work. Management is very supportive in professional development opportunities. Many areas you can move around. Competitive pay. Great benefits. Great work-life balance. U.S campus has good amenities. Many employee resource groups.

    Cons

    Very minor: Office location is in the suburbs of Boston. Nothing to do out there. Much more focused on Canadian business growth than the U.S. Limited upward movement past a certain level.

    Advice to Management

    Focus on more aggressive business growth

  3. "Great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Scarborough, ME
    Current Employee - Senior Underwriter in Scarborough, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    *Company cares about work life balance.

    Cons

    *Like any big company, you have to build your network.


  4. "Dental claims administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Claims in Edina, MN
    Former Employee - Dental Claims in Edina, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than a year)

    Pros

    Benefits are good that’s it

    Cons

    Everything you want to sit on the phone all day and get yelled at. Or talk to people from India for 4 hours go for it.

    Advice to Management

    No one ever meets there’s stats so why are they still employed!


  5. "Okay Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Wellesley, MA
    Former Employee - Sales Executive in Wellesley, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    Flexible work environment. Work at home opportunities.

    Modern new offices.

    Great benefits including vacation time.

    Cons

    Acquisitions and lay offs.

    Fragmented business model.


  6. "Sun Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Manager in Jacksonville, FL
    Current Employee - Senior Case Manager in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Good work life balance mostly.

    Cons

    Somewhat political corporate structure that makes promotions difficult for the most talented.

    Advice to Management

    Ask for feedback from those doing the work instead of just reacting to senior leadership when there are needs.


  7. "Associate Director, Clinical Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Brownsburg, IN
    Current Employee - Associate Director in Brownsburg, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)

    Pros

    Flexibility, change management, growth opportunities

    Cons

    Stressors due to change and time requirements

  8. Helpful (1)

    "Amazing Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than a year)

    Pros

    They do not confine to the traditional "rules" of a 9-5 workplace. They understand that we all have busy lives, and allow for work from home flexibility. There are excellent benefits with a tremendous culture. I have worked here for two years and am very satisfied.

    Cons

    There are no cons to working here.

    Advice to Management

    None


  9. Helpful (2)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Wholesaler in Boston, MA
    Former Employee - Internal Wholesaler in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sun Life full-time (More than 3 years)

    Pros

    They really care about employees!

    Cons

    I can't think of any.

    Advice to Management

    Keep up good work!


  10. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wellesley, MA
    Current Employee - Director in Wellesley, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 10 years)

    Pros

    Benefits package, vacation time, technology

    Cons

    Lack of diversity in leadership, layoffs & reorgs annually

    Advice to Management

    Invest in leader development. More 360s before and after promotion to senior leader (AVP and higher).