Wrong upper management - Service Manager Sunbelt Rentals Employee Review

3.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly people on lower levels in own environment.

Cons

Separate divisions caused divide within the group even after a brand change. Upper management pass the book all the time have hire controllers doing tenders because reps and development managers don’t want to do it. Poor pay for the job rolls. Constantly moving goal posts. If you don’t go above and beyond 24/7 your looked past.

Explore other reviews about Sunbelt Rentals

5.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance, great teem of peers, great benefits

Cons

Culture always depends on the direct leader. Most of the culture is good here.

1
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Sunbelt Rentals Response
8mo
Thank you for this 5-star review! We appreciate your feedback and hope you continue to grow with us. Thank you for all you do!
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The local teams doing the work in the branches are the only team members that make it a positive experience.

Cons

Senior field leadership and it's byzantine hierarchy is filled with matrixed leadership jobs for people who have been good soldiers with long tenure. They don't know anything about the actual work at the branch level or in the markets. Often they spend thousands at meetings in hotels and at bars in the evening which is extremely unprofessional. These same individuals press their political advantage to make sure the people they don't like get dismissed or marginalized and often move people into leadership to virtue signal DEI values. C-suite has been lost since 2021. Budget forecasting, fleet planning, and execution has been weak and lacks strong leadership position. Geographic territories don't make any sense and regions are oddly divided up based on tenure loyalties and not the needs of the business. Senior leadership can be counted on to work Tuesday - Thursday but have no problem asking front line employees to diminish their salary with 60 hour weeks, and pointless Saturday shifts.

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