Core Values at its Best. - Global Learning Specialist SupportNinja Employee Review

5.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I am staying in this company because its core values, particularly "We Embrace Compassionate Candor," "We Improve Daily," "We Stay Humble," "We Value Our People First," and "We Live Joyfully," are not just words on paper, but lived principles that shape our everyday experiences.

Cons

Some cons of working in the company include potential entitlement among certain individuals based on their position, leading to unequal treatment in decision-making. Additionally, perceived discrepancies in budget allocation across departments may result in feelings of unfairness or dissatisfaction. Limited opportunities for in-person social interaction and underwhelming Christmas packages further contribute to employee morale concerns

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SupportNinja Response
2y
Thank you for your detailed review! We appreciate your positive feedback on our core values. It's great to hear that these principles are evident in your daily work experience. We understand your concerns and we assure you that the departments involved are continuously improving our open communication channels and promoting inclusive decision-making processes, training programs, budgeting practices, as well as rewards. SupportNinja is committed to fostering a culture where everyone feels valued, respected, and heard. We encourage you to continue providing your honest and constructive feedback through our internal channels as well. We Embrace Compassionate Candor and believe that your voice matters.

Explore other reviews about SupportNinja

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, Managers are approachable and HR response quickly.

Cons

Salary is low. lack of engagement and no salary increase.

4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Team Lead, policies that are easy to follow, very flexible if explained properly

Cons

Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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