Poor Management and Rampant Favoritism - Multimedia Designer SupportNinja Employee Review

1.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

SupportNinja claims strong core values, but favoritism rules. Hardworking employees are overlooked or removed, while lazy or sycophantic staff get promoted. Management is opaque, and actions often contradict stated values. Dedicated employees feel undervalued and demotivated. Favoritism, poor management, lack of transparency, promotions based on personal ties, undervalued hardworking staff.

Explore other reviews about SupportNinja

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, Managers are approachable and HR response quickly.

Cons

Salary is low. lack of engagement and no salary increase.

4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Team Lead, policies that are easy to follow, very flexible if explained properly

Cons

Not enough opportunities for permanent positions, the pay was decent, but could be a bit better

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