Avoid like the plague - Senior Product Manager Talkdesk Employee Review

1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent health insurance and leave policy by Indian standards. Work life balance incase there are no escalations.

Cons

Expect your managers in Portugal to be technically incompetent. They will make you own execution while disregarding any inputs for the roadmap. They will accept all the credit while passing on the blame to the India team incase things go wrong. Pathetic engineering quality and ownership atleast in the Integrations team. Lots of undocumented tribal knowledge. Be ready for being a Jira monkey and project management nightmare.

Explore other reviews about Talkdesk

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company. Moving in the right direction with Agentic platform

Cons

Not that I can think of

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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