Talkdesk Reviews
Updated Jan 24, 2021
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Pros
"The work life balance is amazing" (in 23 reviews)
"A lot of smart people, but not a lot of egos" (in 15 reviews)
Cons
"Some growing pains - but all the pain is worth the gains" (in 18 reviews)
"All the leaders are extremely non-transparent to the engineering team (I have no idea about the sales team though)" (in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Love my remote job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time
Pros
- remote all the time! No concerns about needing to live near an office and can live where I want - teams are getting better about hiring mature adults. No more startup mentality.
Cons
- still need to weed out some of those bad apples - we need to hire more people on the sales team
"I’ve been blown away at how great it is to work at Talkdesk."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time for more than a year
Pros
Leadership has a company-wide plan that they communicate out regularly to all employees. People truly collaborate with one another. People really care about one another and about growing the business together.
Cons
It’s really fast paced. I love it but you have to like a fast paced environment to work here.
Continue reading"Growing like a weed"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time
Pros
I’ve worked at Talkdesk for 3 years. It hasn’t been perfect or easy - we’ve had a lot of growing pains. However, last 6 months have been amazing. Amazing. Can’t say enough good things about my manager and the leadership in this company.
Cons
Growing pains for many years affected many employees. It wasn’t easy.
"fast growing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time
Pros
fast growing tech company with an excellent product and sales team
Cons
I joined 12 months ago - no cons so far
- Helpful (2)
"toxic culture at its worst"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookDisapproves of CEOI worked at Talkdesk full-time
Pros
fast pace, growing brand. It's a good place to learn
Cons
corrupt, and toxic culture. Lot of backstabbing behind the back
- Helpful (1)
"Hypergrowth Company with an Autonomous Work Environment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI have been working at Talkdesk full-time for more than a year
Pros
Opportunities for growth and upward mobility, fully remote workforce, autonomous work environment, equity
Cons
Not anything that I can think of
- Helpful (1)
"Rocketship"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time for less than a year
Pros
New seasoned enterprise leaders are making a big impact
Cons
The business is scaling up quickly (good), and it's challenging to stay on top of hiring
Continue reading - Helpful (1)
Pros
-Great culture, pay, transparency, flexible schedule, supports self-driven mentality
Cons
heres my five word minimum
"It's just ok."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Talkdesk full-time
Pros
Compensation is competitive, Unlimited PTO etc.
Cons
Poor communication across all departments, lot's of turnover.
- COVID-19Helpful (2)
"Talkdesk is a Rocketship"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Talkdesk full-time for less than a year
Pros
I have been on board 6 months, and am extremely impressed with the moves Talkdesk is making as a company, for its people, and for our customers. The company has focused on transparency as we strategically move upmarket given the massive uptick in engagement as COVID makes Talkdesk's value proposition even more compelling. I have seen turnover in sales during this time, which is something I was told to expect when joining. Change is disruptive, but I am very impressed with the direction leadership is taking the field organization. Expectations of large Enterprises require that we quickly upskill and recruit top talent who understand all the work, planning, communication and focus required to succeed. Despite joining during COVID, leadership at Talkdesk has been extraordinarily engaged at ensuring a workplace culture that is "better, better, never best". In Solution Engineering, the pressure is on to bring all our new innovations to market, and we have great alignment with our Product, Professional Services and Customer Success teams to deliver.
Cons
At 1,100 employees, you get what you would expect. Change is the norm, and you need to have the mentality that you are building something. If it is broken, speak up and be passionate about what it takes to be successful.
Continue reading
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