L1 - RD/RS TM - Teammates TaskUs Employee Review

2.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company, provide free meal, HMO, and other benefits.

Cons

Deliveroo was a great startup account last year I was hired. But now seeing everyone leaving and the higher ups and process became different. I can see a lot of people doesnt stay that long due to the process becoming overwhelming for a new hire and teammate along. Every day new changes are being implemented without proper and prior communication with the temmates and team leads etc. I was dissapointed to see this has happenned to Deliveroo. Its no longer a newbie account. It is stressful, call-outs are easily monitored and sanctioned with NTE rather than coaching. Other teammates are not even lasting months or reach their regularization. This is so disappointing.

Explore other reviews about TaskUs

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

I do not have any cons

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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