TaskUs Reviews

Pros

The process was very fast, and the website is very easy to use

Cons

N/A so far so good

Pros

I was able to use the experience I got from TaskUs to get a job that pays 51% better.

Cons

Everything. The company routinely lies to its employees. They guarantee things and then backtrack and gaslight you when questioned. Their “management” are people they picked up off the side of the road. They fake Glassdoor reviews (if you don’t believe me, filter by most recent and see how many glowing 5 star reviews they have on a daily basis from the Philippines…) I had hindsight advantage enough to know that my friends/family that worked here had stolen wages when attempting to quit. For those not in the know, if you try and leave TaskUs, they will send you an email/letter saying you have X amount of days to follow their demands or they will reduce your already terrible wage to minimum wage. I’ve met people who gave into these demands and got minimum wage anyways. My advice? Don’t give them two weeks noticed, just stop showing up because their NDA doesn’t let them disclose this to other jobs, and don’t return the equipment to them. Make them come pick it up. And don’t sign anything. Overall, TaskUs will go down as the worse company I’ve ever worked for, and I think it would be impossible to match. Ignore every 4-5 star reviews because they’re either outright fake, or exaggerated by the people TaskUs deems are “worthy” enough. Filter by the 1-3 stars and you’ll get more in-depth responses to what I’m saying here.

Pros

Remote work is great, It allows us to work more efficiently and with less personal expense.

Cons

Where to begin. TaskUS has a company "pillar" about radical candor and truth that they boast about when they hire new people. This could not be further from the truth. The upper management constantly lies about its daily practices CONSTANTLY. When they would hand out "merit bonuses" (it's in quotes because they made it seem like 1-2% after 2 years is such a gift), they would tell us it was based on reviews, yet team members who had the same scores would get differing amounts. And if you fell into the mid-level management group, your expectation is to agree with everything and follow blindly or face consequences or even termination. They do NOT like any kind of free thinking so beware. They micromanage EVERY part(and I mean every hour) of your work day life and make threats if you don't fall into line. The culture is non-existent and tone deaf. Even when attempts are made, the teams are so afraid to say something wrong, even in a team building environment, that it becomes uncomfortable and anxiety-filled.

Pros

Diverse company Opportunity for growth They are supportive of your needs and wants throughout the work day and also with HR Great teamwork on teams It's nice to have weekly progress and improvement reports

Cons

TaskUs is supportive but their contracts with certain clients are not so much. Even when doing a service or working with big business names, they do not have specific protections for you when interacting with these clients. Bad attitudes at some points are to be expected, but once a company has shown you that it's their culture to underpay and stretch their employees thin that is not a recipe for retention. No one is dealing with that environment while also being underpaid and it's not the employee's responsibility to work harder for a $15-$25 gift card to anywhere.

Pros

Great people all around you. Really get to be yourself while still having that professional environment. They are all about growth as a company but also as an individual! They truly care for their employees.

Cons

Sometimes training can be limited in resources.

Pros

Benefits, consistent 40 hours plus sometimes OT. the people you meet here are some of the best you will meet with the kindest hearts.

Cons

attendance policy is trash, no sick leave Leadership is uneducated on policies and as a result you can end up on a final warning/termination. They play around too much with bereavement. when I first started here my cousin passed away and I was denied bereavement and about 6 month later a friend of mine cousin passed away and she got approved for bereavement. This past week my dad passed away and leading up to it I was led on to believe that I have job security to help guide my dad as he declined. I was met with a final attendance warning and then when my dad actually passed away I was told I had to come into work the next day and apply for bereavement and if I did not have time off to cover the time requested I will be terminated. There not very much room to move up and that says a lot because they regularly purge people and blame "company downsizing" (RIP the training department.)

Pros

Diversity and inclusion, great clients, benefits and salaries are above the average.

Cons

Lack of structure, everything is urgent, leadership might be disrespectful when under pressure, global standards are too complex and lack of flexibility per region, unrealistic goals.

Pros

Incredible culture, fair benefits, competitive pay, and a family-like team!

Cons

TaskUs has a number of clients that they work with, and sometimes a client's work doesn't align with the company's core values. Regardless, TaskUs does whatever they can to make working hard as fun as possible.

Pros

The company has employee diversity.

Cons

The expectation to do more with less is not only a core value, but a daily way of professional life. Promises are made for promotions, merit increases, and support, but they are never truly actioned on. They take advantage of good employees and keep the ones that are not.

Pros

Decent pay and very cool work environments..!!!

Cons

Worst upper management EVER, TaskUs hires morons that don't have a clue what it means to support your team. Unbelievable the quality of people they have in top leadership rolls. Zero support in most cases, no ownership in their personal responsibilities! If you want to work extremely hard and long hours without recognition then TaskUs is your place to work. Have a nice day!