TaskUs Reviews | Glassdoor

TaskUs Reviews

Updated February 13, 2019
1,280 reviews

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4.6
StarStarStarStarStar
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Recommend to a friend
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TaskUs CEO Bryce Maddock
Bryce Maddock
1,116 Ratings

Employee Reviews

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Pros
Cons
  • "None so far because TaskUs is a company where you can have fun while working :)" (in 51 reviews)

  • "I have nothing to say about that" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facility Site Lead in New Braunfels, TX
    Current Employee - Facility Site Lead in New Braunfels, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    People are what seperates TaskUs apart from their competitors. Everyone here is amazing!! Leadership has a vision and sets realistic goals for those they supervise.

    Cons

    I am still waiting to find one!

    Advice to Management

    Keep up the great work.


  2. "Amazing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teammate
    Current Employee - Teammate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Good people means good company

    Cons

    Shuttle service should be improved

  3. "A Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Clark, PA
    Current Employee - Team Member in Clark, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    A great company to start in this industry.

    Cons

    None so far. I'm loving my stay here.


  4. "Good workplace to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teammate
    Current Employee - Teammate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Good benefits.
    Accounts less stressful.
    Better employee consideration.
    Good management team.

    Cons

    Lower allowance and incentive.
    Work load is very account dependent.

    Advice to Management

    Have a quarterly review of the accounts your handling to check on them and see if they still hold the same values as before.


  5. Helpful (5)

    "Everything that made this place different is gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Facilities well maintained, Benefits, 48hrs Paid time off every semester, Free food,

    Cons

    Everything that made this place different of others is gone... now it is just a normal Call Center. No incentives, no bonuses, no competition, no motivation, no
     leadership, no consistency, no action plans, no communication, not enough bathrooms, not enough parking spots, etc....

    Advice to Management

    Listen what the employee has to say, don't drive the employees thru a survey to hear ONLY what you want to hear. It would be a shame that all the hard work has been done by Jasper and Bryce just to become just like everybody else. Listen to your employees. A happy employee will care of his job and the consequence will be great results. " Be ridiculous and listen to your people " " More with Less - too much B.S. " " Strive for excellence- A lot of room for improvement "

    TaskUs Response

    Feb 4, 2019 – CEO

    Thank you for taking the time to leave a review. I am very sad to hear that you feel we are no longer different than other companies. We pride ourselves on putting our employees first and providing a... More


  6. "Ridiculous Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (More than a year)

    Pros

    There are plenty of pros when it comes to working for TaskUs. TaskUs prioritizes their teammates and employees in a way I have never experienced in past work environments. Always open to suggestions and hearing out a teammate no matter how ridiculous the request. You are able to be open with your team and leaders. They have flexible schedules and are a 24/hr operation so there is something for everyone. Overall, a very friendly environment with cool amenities and atmosphere to help with day to day work.

    Cons

    Not many cons at TaskUs. One being 24/hr operation so difficult to get holidays off.


  7. "A People First Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Corporate Recruiter
    Current Employee - Digital Corporate Recruiter
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Good benefits, work-life balance and location is very convenient and accessible from my residential location.

    Cons

    It is still a growing company with needed improvements in certain areas.

  8. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Team Member in Clark, PA
    Current Employee - Team Member in Clark, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TaskUs full-time (More than a year)

    Pros

    big allowance for our account

    Cons

    they offer little basic salary

    Advice to Management

    please make the basic salary bigger


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Core Value Driven, Good Environment

    Cons

    Time, Salary and Score policy.

    Advice to Management

    Not that much as i understand why they implement this, companies always have this for employees to be driven and pursue opportunities and to make the grow.


  10. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Clark, PA
    Current Employee - Team Member in Clark, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    Teammates have insurance immediately right after orientation

    Cons

    Basic salary for Teammate is low

    Advice to Management

    make the Teammates' salary higher