Constantly firefighting - Senior Engineer Tencent Employee Review

1.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and the benefits are good.

Cons

The company is constantly let employee firefight and has never conducted a proper review of its processes. Every day is spent dealing with urgent and ad-hoc issues. The China departments will call you directly without any prior notice. They work on a 996 schedule and have no respect for the time of overseas employees. When you inform them that you have finished work for the day on 6pm, they think you are being difficult if you don't work until 10pm with them.

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Tencent Response
3y
Thanks for sharing your review. Tencent Singapore is still in a startup mode, and we are taking active steps to better localize the business. We also want to ensure a satisfactory work-life balance for every employee. Many processes are still not fully developed, which we understand can be distressing for newbies. With regards to working overtime, we actively discourage teams to work beyond the normal schedule, and we invite everyone to manage their own type with some flexibility - that is also been implemented in China. We truly value employees health and we hope everyone at Tencent can enjoy a sustianiable balance between doing rewarding work and having rest/exercise. Nonetheless, we thank you for your contributions into building Tencent Singapore. Should you want to escalate any issues, we have an adhoc email address: HRSingapore@tencent.com Kind regards, International Talent Acquisition

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Cons

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4.0
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Pros

Prime Location: The office is situated in the heart of Playa Vista, which is an incredible area to work in. It’s walking distance to a wide variety of restaurants, cafes, gyms, and other essential amenities. Top-tier Talent: The best part about working here is the people. My colleagues are exceptionally professional and experts in their fields. It is a high-density environment for learning, and you’ll constantly find yourself challenged by brilliant minds. Modern Workspace: The office environment itself is modern, well-maintained, and provides a great atmosphere for focused work.

Cons

Technical Gap in Management: There is a noticeable disconnect between the leadership and the engineering/research teams. Management often lacks a deep understanding of the technical complexities involved in projects, which can lead to unrealistic expectations or misaligned priorities. Lack of Transparency: Communication from the top down is often opaque. Decision-making processes aren't always clear, and it can sometimes feel like teams are siloed from the broader strategic goals of the company.

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