Overall Decent Experience - Client Success Manager Terakeet Employee Review

2.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits. Health insurance and Maternity Leave is amazing. The team is overall very helpful and supportive across all channels

Cons

There is no flexibility in time. They always said you have flexibility to do whatever you need as long as it doesn't conflict with meetings. But when you are in meetings for 7 of the 8 hours a day, it takes a toll and feels like an empty promise. The growth opportunities are not short term, they are all "in 5 years, you can grow from this position." So it was hard to see what to do now to influence myself in 5 years. Escalations are always seen as helpful, but for the person being escalated, it is not helpful at all. If anything, it wrecked my confidence and just made everything harder.

Explore other reviews about Terakeet

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, great coworkers, flexibility and work/life balance

Cons

Nothing for myself personally – it is fast paced, changes often internally with org structures and processes; you have to be able to be flexible and adaptable.

1
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Terakeet Response
7h
Thank you for your feedback and for being part of the team for more than eight years. We’re glad to hear that our benefits, flexibility, work-life balance, and colleagues have contributed positively to your experience, and we appreciate your perspective on the pace of change and adaptability that come with working in a growing organization.
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment, collaborative, great benefits, 401k with match and a roth option, interesting work, incredible teammates, transparent communication, people give credit where credit is due, and mostly genuine individuals in leadership. We are given access to a lot of tools to support our work. If you enjoy the chance to use AI, this is a good opp for you. All in all, not sure what more a reasonable adult could want out of an employer.

Cons

Nothing all that specific to Terakeet. Comp could be better. You've also got the usual disgruntled people/few bad apples who blow things out of proportion, which can sometimes bring down the atmosphere. It might be irritating if you happen to have one of those people committed to being a problem/negative on your team, but I think most people here are solutions-oriented and just want to be really good at their job.

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Terakeet Response
8h
We appreciate your thoughtful feedback and your many years with the team. It’s wonderful to hear that the culture, benefits, opportunities, and people have helped make Terakeet a meaningful place to work, and we value your perspective on leadership accountability as we continue to build a great place to work.
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