Management is hard to understand - Designited Trainer The Cheesecake Factory Employee Review

Management is hard to work for. Rather inconsistant on many issues so you can be doing it right and still be wrong. The worst part is that management is blind to issues in the restaurant. As a waiter, I have had numerous (daily) occasions where it can take 15 (or more) minutes to get drinks from the bar. This reflects on the server as "slow service times" is is grounds for a written warning — but adding another bartender and opening the service bar when it is busy is out of the question. Gotta' watch the labor costs.