If making other people rich is your jam, this might be the place for you - Anonymous employee The Cigna Group Employee Review

1.0
Apr 25, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My small team was great. No one knows what anyone is doing at any given time, so work-life balance is good.

Cons

The job I interviewed for and the job description were not the actual job in any way, shape, or form. If they had been honest, I would've not accepted. Additionally, the recruiter was either wrong or lied about the compensation (bonus structure) and Cigna refused to make it right. My manager was unethical, lied regularly, berated people on team meetings, made comments about my body, had zero leadership skills, threw actual tantrums, and was generally a low quality human being. When I raised concerns, I was told "Cigna doesn't really train managers well." The company is a dinosaur. It has zero agility and is about 10 years behind the times in terms of industry standards. Their growth is all through acquisition of other companies and technologies. They pretend to care about patient care, access to care, and costs, but what they care about is maximizing profits and minimizing quality of care. Then they laugh at their quarterly townhalls about how great their million dollar vacations were. Then they laid off a bunch of people. Getting any work done takes about 2 years and is like trying to steer the titanic. Teams are heavily siloed and almost all work is done by more than one team at a time, and then they spend a lot of time fighting about whose approach was better, so nothing is ever accomplished. Benefits are terrible, except the 401k. They know how to stay rich. But as an employee, this is not you. Salary is fine, but you will pay a lot to have Cigna insurance, which comes with its own issues. PTO, holidays, and sick time are sub industry standard,

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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