Q: What are the top reviewed jobs at The Connection?

Customer Service Representative (36) , Customer Service Representative (CSR) (17) , Csr1 (3) , Supervisor (3) , Team Supervisor (3) , Case Manager (2) , Customer Service Agent (2) , Program Supervisor (2) , Team Leader (2)

Question 1

Does The Connection pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Connection employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Connection. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at The Connection?

Accepted Answer

30% of The Connection employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Connection 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at The Connection?

Accepted Answer

Customer Service Representative (36), Customer Service Representative (CSR) (17), Csr1 (3), Supervisor (3), Team Supervisor (3), Case Manager (2), Customer Service Agent (2), Program Supervisor (2), Team Leader (2)

Question 4

What are the pros of working at The Connection according to real employee reviews?

Accepted Answer

"Very good training and coaching." ((in 4 reviews)); "nice people working there as customer reps" ((in 4 reviews)); "Some great coworkers." ((in 3 reviews)); "It has steady hours" ((in 3 reviews)); "The PTO earned is unbeatable." ((in 3 reviews))

Question 5

What are the cons of working at The Connection according to real employee reviews?

Accepted Answer

"Low pay, you get docked points if you don't stay on a specific script, they monitor your bathroom breaks." ((in 13 reviews)); "Poor management" ((in 5 reviews)); "There are no benefits for the employee outside of PTO and the occasional company lunch." ((in 5 reviews)); "The supervisors and program mangers do not lead by example." ((in 4 reviews)); "Some of the managers have very dry personalities." ((in 3 reviews))

Question 6

What are the top reviewed The Connection locations?

Accepted Answer

Jamestown, Loves Park, Rockford, Olean, Burnsville, Summit, Chicago, Joliet, Kankakee, Holdrege, Oklahoma City, Dallas, Middletown, Lafayette, Creekside, Palm Beach, West Palm Beach, Machesney Park, Bloomington

The Connection

This shouldn't be treated as a long term job as a career. - Customer Service Representative (CSR) The Connection Employee Review

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