Horrible place to work, only if you don't mind crap pay and really need a job in this job market today!! - Assistant Store Manager The Vitamin Shoppe Employee Review

1.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Pros? I have worked for this company going on 4yrs. Each year that goes by it just gets worse and worse. I would say the only pro may be the co-workers, other than that there isn't much that the company offers.

Cons

Cons? As I stated above I have worked for the Vitamin Shoppe for almost 4yrs and from the start I could tell this was a job that was going to decline year by year. First off the upper management as in the Regional, District, and Store managers could care less what the employees think say or do. You get no praise or thanks for accomplishments or goals that you meet. Concerns that you have get thrown straight in the garbage because they just don't care. Computer systems are horrible you constantly look like fools waiting for it to work when helping customers, the Vitamin Shoppe stresses customer service but this is by far horrible customer service when nothing works daily!! Store managers get all the money. If you aren't going to be a store manager in this company don't expect to be paid well.. Associates get paid crap, in most places only starting out at $7.50 and for the knowledge and continuing education they expect from you it is a joke. Myself as an Assistant manager our pay isn't much better. In the years I've been here I have only received $1.20 in raises putting me at a whopping $12.35 per hour starting from $11.15 per hour. Easiest way to put it, don't expect good pay from this company because it just won't happen. You have to fight to get time off with other employees including the store manager. Even the home office employees including the HR dept. are no help when you have concerns or questions, noone wants to help and when you try they act as if you are bothering them and give you attitude, have to remember they are in JERSEY which you can expect that from them. I have worked in retail before and other jobs but this is by far the worst company I have ever worked for. Long story short, I would not recommend anyone to work for them unless you like crappy management horrible pay and a I don't care attitude from the company!!

Explore other reviews about The Vitamin Shoppe

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and great benefits

Cons

Great environment to work with the community

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few places to work in the supplement industry. Large selection of brands to offer. No company culture so you can were what you want and blend in with customers.

Cons

Pay is low. Employees training on products is useless. No dress code. Associates look sloppy.

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