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Thompson Hospitality

Engaged Employer

Corporate Needs to do Better - Manager Thompson Hospitality Employee Review

1.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Being at a university, the summer breaks are great. Not to many students to deal with!

Cons

Where do I begin. I used to be proud to work for a minority owned company but since I've been with the company for over 2yrs, I'm embarrassed to say I'm a manager with TH. The biggest issue is the hiring process. I hired so many people over the summer and I'm STILL waiting for them to be entered in the system. The hiring process is ridiculous for a minimum wage job!!!!!! To who ever is responding to these reviews, take a break and enter the hourly associates into the system so we won't be so short staffed! Ya'll know August and September are the busiest months because ya'll see the money coming in. My employees are tired and so are the managers and it's not even a month into the school year. I've read through a lot of reviews and as a manager, I 100% agree with the cons! I used to think it was just my unit but I see that's not the case! This job will leave you lifeless. When you do have a free day, you'll be too tired to enjoy it. I can go and on because I have helped multiple accounts within TH and it's the same BS. TH please get it together, if not for us, do it for the HBCUs we are serving!

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Thompson Hospitality Response
9y
At Thompson Hospitality people are our “number one” asset. As a manager you are a very important team member who should feel loyalty and team spirit. Our CEO and our team work hard every day to try and develop a culture that will make our associates proud to work together at every level. We recommend that you contact your HR representative and start teaming with us to make every minute of your job count towards positive growth and performance for you and your staff. There are ways that we can help and we are here to support you. We appreciate your feedback and look forward to working alongside you and the TH team on campus. Thank you.

Explore other reviews about Thompson Hospitality

5.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company during hard times in DC. Great support from cooperate.

Cons

At times long days, but that’s everywhere.

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The Salaried pay is decent.

Cons

Corporate standards are non existent, corporate bases their standards off personal preferences and not corporate standards. So the standards are always different based off who you’re dealing with at the time. They will say it’s a 50 hour work week but that’s a lie, they would work you around the clock if it means they don’t have to pay their hourly associates. If you read this take this advice and go for a properly ran company like Aramark, sedexo, or compass.

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Thompson Hospitality Response
3w
Hello, My name is William with the HR Department, I am sorry to learn you have had a bad experience with Thompson Hospitality. Please reach out to us at https://support.thompsonhospitality.com/hc/en-us We would like to see what we can do to resolve your complaint. Thank you for your feedback.
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