Pros
People are nice Clients are good to work with Employee owned Management is almost always fair and honest Their heart is in the right place
Cons
Overly confident in their own knowledge and practices Having no managers leads to inaccurate judgments of employee performance No time for learning except through the work Easy to burn out with the work structures and values that are in place They care much less about whether their practices are valuable, and much more about whether clients like the practices Remote work is seen as inadequate or inappropriate unless necessary (in the sense that they believe that what made them great was working together in offices) They don't have a dedicated HR person and it shows in the way they deal with at least some employment issues