1. Helpful (4)

    "A good employer, but traps ahead"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Software Developer in Budapest
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Toptal for less than a year

    Pros

    Very well organized, down to earth, pragmatic mindset. Excellent project "marketplace", proper payments, great and supportive background.

    Cons

    Sanity ends when a client complains. Toptal doesn't care whether it was the developer's fault, and will always blame you at the end. I had two such clients and it resulted in terminating my contract. The first one was a shady Italian company which didn't tell that they are actually building a prostitute website. Their staff was rude and didn't answer questions. I started on a Friday afternoon, part-time. On Monday they fired me for "not contributing to the project". I barely had time to look at the source codes. Toptal investigated the complaint, found that I was not at fault and terminated contract with the client. In the second case the client was a porn producer (yes, somehow) who had no idea about anything. He hired me on a hourly basis and requested me to work overtime, even on weekends. I did so, even put free days into his projects. Then he got the first invoice, realized that he can't afford this, and complained that I am "not effective enough" for him. Toptal again investigated, they've been looking into my sources for two weeks, and again found that I am not at fault, my code is proper and I delivered the solutions in a reasonable time. Then I found that I am not invited to projects any more. For several weeks I had no jobs, then I asked what is going on. I was told that my contract is under review for "repeated complaints". Finally, about a month later, I was informed that my contract will be terminated. The recruiters were against it, but it was decided on a higher level.

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  1. Helpful (1)

    "Good Pay, Impactful work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toptal full-time for more than 3 years

    Pros

    - Competitive Pay - 100% remote - Meaningul/Impactful company vision

    Cons

    - Management seems to be learning quickly on the go so there is some friction every one in a while which often brings upon sweeping changes - Seriously lacking in cultural diversity

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  2. "The first freelance exchange I've been able to make a living and a career off of"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    Current Freelancer - Freelance Developer in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Toptal for more than 3 years

    Pros

    Independence, excellent resources, plentiful opportunities, travel opportunity, lots of leads in the pipeline. I joined the network after failing to gain traction at other sites like freelancer.com and Upwork. This is the real deal, with vetting, resume consulting, real companies looking for experienced professionals and not just cheap labor. I've worked here (or more accurately, engaged in contracts via their platform) full-time for 3.5 years now, and more than doubled my income.

    Cons

    Their policies are still somewhat asymmetric, creating an unnecessary power dynamic benefiting hirers at the expense of hirees. For example, an applicant can't decline a job after an interview, but an interviewer can; a client can terminate a contract at any time, but a worker has to ask permission of the client's account manager, etc. Ultimately, not dealbreakers, but definitely irritating. Also, the onboarding process is quite opaque and grueling, and they are very opaque on pay, discouraging the public disclosure of rates and statistics.

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