isn’t what it used to be - Store Manager Torrid Employee Review

2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The discount I guess is the only thing at this point.

Cons

Torrid used to be an amazing place to work. The environment was phenomenal, you had support, the systems put in place used to work. The last three years everything has gone done hill. There’s no support systems. Upper management does not care. It honestly feels like they are trying to kill the stores and go online only. It’s horrible. Everyone is so stressed out. It’s not worth it.

Explore other reviews about Torrid

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Slow paced environment, A great place to work

Cons

Very needy Not too many opportunities

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun cute clothes. Getring to meet fun customers and brighten their day by helping them feel good in what they wear. Meeting interesting coworkers and having fun at work.

Cons

<15/hr. For lead position. Expected to work on the floor, deal with customers, shipment, doordash, web orders and all retail clothing related things on your own for most of the day with no coverage. Management unable to properly hold associates accountable for inability to complete tasks leading to resentment and distrust of upper management. Lack of proper coverage most of the time as 119 labor hours was usually our max hours for all employees for the whole week. Lack of proper communication when it came to policy changes, work updates or expectations. Guilt trips when unable to work due to disabilities and pre existing conditions. Management lets crocodile tears of employees sway their judgements even though said associates always have a bad attitude and literally drive customers away.

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