Good, but unfair - Keyholder Tory Burch Employee Review

3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Base play plus commission is a huge plus. Management and team are friendly. Due to the high turnover, there is room for advancement.

Cons

The goals for part-time are unrealistic. You are set at an exponentially high amount whilst working minimal hours. If you dont meet them, you are talked to, written up, and then terminated. I am the third part-time keyholder in a year and a half, and am on a final warning for not meeting goals. The turnover rate is astronomically high because client advisors get stressed out in attempts to obtain unrealistic sales goals.

Explore other reviews about Tory Burch

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is there to help

Cons

No growth above store manager

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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