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Transworld Systems

Is this your company?

Potential to be Great......falls way short. - Account Executive (Independent Sales Agent) Transworld Systems Employee Review

2.0
Jun 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Leadership and initial training are very good. Many of the top leaders are motivational speakers, authors, etc. Training is structured - Opportunity to be rewarded for performance. There are excellent District Managers (unfortunately you can't choose or change). Product offering is very good and needed. Sales Materials available and leadership is accessible.

Cons

Turnover - On my team, in the first 3 months, I witnessed 7 people start, attend training and one Conference Call, never to be heard from again. TSI preaches selective hiring, but it is clear that its not. MICRO MANAGING - This might vary greatly by District Manager, but there are training calls daily (Morning Stretch at 8 or 8:30 AM), then the DM expects reps to be on a Team Conference Call M-W-F that lasts until 10 or 10:30. There is NO structure to the call, other than hearing how the past weekend was or what people are doing the following weekend, or how the kids are doing, etc. Then an hour one on one call each week, plus there are specific training calls 2-3 times per month. In order to be successful here, a new rep needs to have activity - for an opportunity to "Be Your Own Boss", there seems to be an awful lot of bosses for those bosses. FREQUENT CONTRADICTION - Transworld has a many partnerships - one of which is for an SaaS based Service for Medical, which has an extremely lucrative referral program, including trips, Cash incentives for referrals and Commissions for deals closed by that partner. This is talked about in most national calls, but the DM discourages it because he/she makes no $$$ override on those deals, and threatens to have your independent agent agreement terminated if its deemed you are making too much off of that program. PROCESS - There is a great deal of emphasis on activity, scripts, finding ways to make more calls or hot more doors, which is a fundamental in sales - but there is NO focus on Sales process, which is a fatal flaw. There is no consensus on CRM, Webinar Software, Selling Skills, etc, and Internal Competition is so fierce, and with no global CRM tool - there is deal stealing and back stabbing, etc

Explore other reviews about Transworld Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

This is one of the better call center jobs that I've had

Cons

No raises even after additional training

1
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

None, worst job ever. Only thing nice was fellow workers.

Cons

Bad management CEO completely useless Terrible salary with no increases ever No overtime allowed No salary or promotion incentives but expect you to be the best Criticize everything Change rules weekly and go back on what they said before

1
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