Poor Management and Overbearing HR Dept - Senior Analyst Trinity Health Employee Review

2.0
Nov 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Medical benefits are pretty good compared to what's out there now. There are some pockets of really sharp people you can work with. You get a lot of time off compared to a lot of organizations. I believe you start with 4 weeks per calendar year and it goes up to 6 after you gain enough seniority. Sick time if you're exempt is not used out of your PTO. Work life / Home life balance is probably the best thing going for it at this time. If you get in with a good group you can pretty much telecommute which is nice and a rare find. Seem to actually care about their patients and populations they serve

Cons

HR dictates pretty much everything regarding performance reviews, raises, and promotions. This leaves management the ability to throw their hands up and say, "it's out of my control". Pay is subpar, and "raises" cap out at 3.5% per year - and that is only if you are at the lower end of your pay scale and/or get exceptionally high marks on your performance review Performance reviews are generally written by you and reviewed by your manager. Some would see this as a plus, but when it comes down to actually knowing where you stand and how you perform it's near impossible to gauge. Promotion plans are extremely tedious and usually span 6 months or longer. If you do manage to get a promotion - you get moved to the bottom of the associated pay scale. Their so-called "upside" to this is you are now eligible for higher raises at review time (you get half a percent increase more than someone at mid-point of the pay range e.g. you get 3.5% instead of 3.0%) Expect very little opportunity for upward movement in the organization. Pretty much no opportunity for professional training or certifications. Don't expect to grow as an employee. They won't invest in you. Worked there for 8 1/2 years and the Organization restructured at least half a dozen times. This could be viewed as good depending on your perspective, but it seemed as though each re-org left the organization is a worse state from my perspective. Very beuraucratic place to work.

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4.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- I had a great team of social workers, who were always willing to help. - my direct supervisor was a huge advocate for the Med SW team across IHA. She helped in getting us get more FTE, and didn’t micro-manage at all. - my coworkers at my office location (nurses, reception, doctors, etc) all appreciated my role as a social worker. - working at an outpatient office, I had good work/life balance. Mon - fri schedule, no holidays or on-call hours. - good health insurance, BCBS PPO. - my coworkers and the schedule are truly why I give this job a 4/5 instead of a 2/5.

Cons

- Our referral count/work load far exceeded the FTE we were given. For example, one of my clinics only had FTE for a social worker one day a week. Meaning, I should have only had up to 12 or so patients on my case load at any given time. More often than not, I had between 40-60 patients on my case load from this one clinic. - The head of behavioral health is a person with no mental health degree or experience. This role truly should be occupied by someone who’s an LMSW, LPC, LMFT, or any other mental health discipline. She’s not, she’s a nurse. This is not a dig at nursing, as I don’t think a Social Worker is capable of being in charge of a nursing team either. The head of behavioral health is making decisions for the division without actually consulting the people who do the work. A lot of people in the division have already quit, and I know of more who are actively looking for other work. - the pay is very low, not just for the industry standard but for the amount of work we do. I work at a different healthcare organization now doing pretty much the same role and my pay differential is almost 20K higher. - low trust in leadership across multiple disciplines (nursing, reception, etc). - No room for growth in this particular role.

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