May 6, 2026
Trustpilot Response
4wThank you for sharing your detailed and honest perspective. We are deeply concerned to hear that your experience at Trustpilot has been marked by a feeling of non-inclusivity and a lack of representation at the leadership level.
We take your feedback regarding hiring and the accessibility of progression for minority backgrounds very seriously. We aim to build a workplace where everyone feels they have an equitable path forward, and we are committed to ensuring our hiring processes are fair, transparent, and focused on selecting talent based on the broadest range of capability and merit. We're sorry that this hasn't been your experience and we have escalated your feedback directly to our leadership team.