People lovely company not so - First Contact Worker Turning Point Employee Review

Lack of training provided. Lack of progression pathways. Poor management. Policies which seem to be against the service user. Lack of support or safeguarding of staff. Poor pay. Poor service delivery to clients meaning most clients are upset/angry with the company due to staffing issues meaning they are not being provided a full treatment provision. Changes to working hours and patterns with no notice. No flexibility from the company but as an employee are expected to drop everything planned due to them changing schedules.