Disaster - Anonymous employee UKG Employee Review

1.0
Jan 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ER paid benefits. That's it. If you want free health insurance this provides it but I imagine they will take that from us soon enough.

Cons

Pre-merger Ultimate Software was an incredible company to work for. Kronos leadership came in and gutted everything positive. I cannot in good conscience recommend anyone work here until entirely new leadership is in place that proves to be better. The current decision makers are falsely inflating the company to impress shareholders. The reality is new customers are constantly angry with their experience. As employees we are trying to do our jobs with both hands tied behind our backs as they remove vital resources, withhold raises and bonuses, and employees are laid off in droves, or people just quit from the conditions. The company is essentially a skeleton crew of who is left. This went from the best job I ever had to the worst in the span of about a year, the competence and care of executive leadership is on the floor. They want to line their own pockets at the expense of the employees. Stay away if you care about your sanity.

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1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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