employer cover photo
employer logo
employer logo

USI Insurance Services

Engaged Employer

It's a grind - Account Manager USI Insurance Services Employee Review

3.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

They have flex hours. 2 more holidays than most companies. Staff teams all worked well together and got along. They pay pretty well.

Cons

The book size they expect Account Managers to service is almost double the industry average because the only thing USI looks at is the bottom line. They don't take in to account the complexity or "neediness" of each client. If you can't work fast and work late frequently, it's tough to get all your work done. Also, the Sales Reps are allowed by management to make ridiculous/unattainable promises to clients instead of sticking to established procedures. There are a number of Sales Reps in the Irvine office who are incredibly difficult to work with; micromanagers, poor communication skills, condescending (you're my personal secretary). There is no formal training program, so you should already know what you're doing, or you will struggle.

Explore other reviews about USI Insurance Services

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, employee buy in, competitive pay, work life balance, good communication

Cons

Nothing major at this time.

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You get out of it what you put into it. Autonomy and responsibility if you are fluent in the principles of extreme ownership. Think of it like running your own business as an entrepreneur, with a deep well of resources at your fingertips to help you be successful. High upside if you are willing to put in the work! (and that doesn't mean 50 hour weeks or unmanageable workloads)

Cons

If you don't have an open mind, are closed off to learning new things, and don't have a "how can I help" mentality, this may not be the best fit for you. Pay (base salary) may be slightly lower than other consulting firms, but total rewards package in the aggregate is competitive, and high upside potential with career path opportunities.

See reviews by: Helpful|Rating|Date|All