Typical help desk call center environment - IT Service Desk Agent Unisys Employee Review

3.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Role was remote with unlimited PTO, and you have an option to change shift during shift bids.

Cons

Micromanaging Lack of training or assistance when reaching out to supervisors or manager A lot of miscommunication and lack of accountability 2 days of training Low pay

Explore other reviews about Unisys

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work culture, friendly staff.

Cons

Working with Unisys has been great so far.

4.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The team culture was the standout. Collaborative, supportive, and genuine. People wanted to see each other succeed and that showed up every day. The dedicated customer model as a Network Design Engineer I also gave the work real depth and ownership. You are solving meaningful problems for one customer rather than bouncing between accounts constantly. The technical work was engaging and kept me sharp

Cons

Compensation was the weak spot. Pay sat below market rate for the role and skillset. Not drastically, but noticeably. Engineers with strong backgrounds should be aware of that going in and negotiate accordingly.

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