Upwork is a great company if you are looking to sell a solution that truly delivers value to customers - Account Manager Upwork Employee Review

5.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. They offer the great benefits of any Silicon Valley-based org and deliver a world class solution that solves real business problems. You will learn a lot about the human capital market and get a chance to support clients across all departments; marketing, customer service, finance, IT, HR, etc. The events and office are all top notch. Made a lot of great accommodations during COVID and put their employees first. Offers career growth and leaders that are willing to help.

Cons

Not necessarily a con, but be aware the first thing you are selling (in most instances) is the value independent freelancers and agencies bring to a business then selling why Upwork is the best solution to support that new strategy. For a majority of companies, large-scale independent workforce strategies are still a new concept so if you are coming from a SaaS company that had a more traditional offering with a transactional sales-cycle expect it taking time to learn.

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Upwork Response
4y
Thanks for taking the time to leave this review! So happy to hear you feel fulfilled by your work and happy with the culture and growth opportunities here at Upwork. Please feel free to reach out to HR if you have any ideas about how we can make things even better! - Upwork HR

Explore other reviews about Upwork

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People are great and smart

Cons

- Leadership doesn’t know what they are doing or asking for

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