Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (18) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Data Analyst (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great benefits and rewards." ((in 32 reviews)); "Pay is good and nice" ((in 25 reviews)); "Work from home, swag, compensation." ((in 23 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 29 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What Upwork locations have received the highest employee ratings?

Washington , New York , Redwood City , San Francisco , Chicago

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(629 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

629 reviews

4.0

May 29, 2026

Good work environment but heavy workload and few days off

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great place and good work environment.

Cons

Too much workload and less week offs.

4.0

May 26, 2026

Great remote setup but unclear career progression

Translator

Recommend

CEO approval

Business Outlook

Pros

Fully remote setup with flexible hours, which made it easy to manage work alongside personal life. The team is international and you get to work with people from different backgrounds, so communication is mostly in English and the environment is open. Management trusts you to deliver without micromanaging, and there's room to take ownership of your work if you show initiative.

Cons

Career progression isn't very clear — promotions and salary reviews depend a lot on who notices your work rather than a defined path. Communication across time zones can sometimes be slow, and decisions occasionally take longer than they should. Tools and processes could be better organized in some areas.

5.0

May 21, 2026

Competitive pay and fulfilling work

Team lead

Recommend

CEO approval

Business Outlook

Pros

Competitive pay Challenging work Diversity

Cons

No flexibility on schedule Contract length

Viewing 1 - 3 of 629 Reviews

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Good work environment but heavy workload and few days off

Great remote setup but unclear career progression

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