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      Upwork

      Engaged Employer

      Upwork reviews

      Director of Operations Review - Director of Operations Upwork Employee Review

      5.0
      Apr 30, 2022
      Director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home at times Fun place to work Interesting concept

      Cons

      Bonus is meh Not a crazy amount to move up in

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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