Missing the mark - Enterprise Account Manager Upwork Employee Review

3.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Upwork's mission is inspiring, and management within the Enterprise division truly cared about their teams.

Cons

Upwork's vision for how companies utilize the Enterprise platform is at direct odds with how clients want to utilize the platform. Upwork wants to be a strategic partner but companies view the platform as a nice to have in their talent acquisition toolkit. This mismatch of visions is one of the reasons for the layoff in May 2023, and the company overhiring AEs and AMs.

Explore other reviews about Upwork

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People are great and smart

Cons

- Leadership doesn’t know what they are doing or asking for

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