Pros
There are a lot of great things about working here that I think are being watered down in reviews, so I feel the need to weigh in. Great benefits, paid parental leave, flexible work schedule and fully remote without any concern of being called back in to the office (which is HUGE for a working parent). Unlimited PTO, and encouraged to take your vacation time. I'm working in tech with some of the brightest people I have ever worked with, and I can do that without moving my family to a super expensive city. I think the platform itself is amazing - we provide the opportunity for people around the world to get jobs that they never would have had access to otherwise. There are people in Ukraine supporting their families using Upwork. It's rare to work for a company with a mission you can get behind.
Cons
There are areas for improvement, like career pathing (which I believe is being worked on). Like other people have mentioned, we have had to pivot quickly and change direction in the last couple of years. But to be fair, this is one of the craziest economic times in recent history, so I think some adjustment in direction is to be expected. Overall, this is still a great company with a really bright future.