4.0
Nov 7, 2023
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
Very good middle management. UM is a bit out of touch.
Cons
Almost overly structured. But that may need to be the case with a majority of the workforce WFH. Burnout rate is VERY high. Super high volume of calls per day is expected.