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      This place is a joke - Strategic Account Manager Upwork Employee Review

      1.0
      May 23, 2024
      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice office. Free lunch from Fooda everyday if you go in. very generous commuter benefit.

      Cons

      They do not know what they are doing and go through massive layoffs every 3-6 months. Anything in corporate is at risk - sales, marketing, product, finance, even HR people get laid off all the time. Just a non stop cycle of overhire, onboard, fire.

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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