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      Customer Support Manager - Customer Support Manager Upwork Employee Review

      3.0
      Jan 24, 2016
      Customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing flexibility when working from home, positive employees

      Cons

      High management turn over, the majority of employees are contract or temp

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      5.0
      Jun 26, 2026
      Sr data engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Place to work at

      Cons

      Back to office, 3 days a week office.

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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