Great Company, Terrible Management - Assistant Store Manager Vans Employee Review

3.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is great, takes care of it's people, both emotional and physical well being. Culture is very people oriented.

Cons

Information is frequently relayed on a very last minute basis, thus creating additional stress to the staff. e.g. tomorrow storewide promotion, today info is passed on to the SICs. however management already knew of this days ago. e.g. store received stocks not allocated, info is only updated and passed on after stocks has been received. -Management is a Yes man to almost everyone in the higher management, this creates alot of confusion in direction for the team. -Management is also unable to provide assurance to the team with regards to their career development and future in the company. -Management has no business acumen which leads to frequent unproductive SIC Meetings. -Management has no sales floor experience. -Many staff have left under management’s leadership due to various reason, namely a few mentioned above. -Management always ask for feedback, but no follow up on what has been done to resolve or better an issue, end up seeing no changes. -Management is unable to provide a concrete answer to our doubts with regards to operational matters, often leaving us to resolve by our own means.

Explore other reviews about Vans

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was so nice and the job was very fun! I miss it every day.

Cons

Sometimes I didn't like the shoe designs.

3.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The environment is absolutely amazing with my coworkers and they are always supportive. Any issues that arise are met with a high level of humanity - on the base level of the people I work with, because I haven't really delt with corporate. It genuinely feels nice to work here when you have a team like mine. The culture of skating is absolutely amazing to learn about at VANs and be a part of as well. I like the history behind some of the shoes, but that's probably just because I'm a history nerd.

Cons

Part time doesn't get many hours or enough pay to survive off of. However, you can't become full time unless you get a higher position. Sadly, they are incredibly hard to get, due to the fact people seem to stay with VANs if they get that promotion, just because it seems to be great to work here once you have that higher position. As well as the usual shift is 4 hours, and sometimes you only get one shift a week. It's just incredibly hard to stay here when it can't even give you enough money on your paychecks to get a small amount of groceries that'll last one person two weeks.

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