Slavery reenacted - L2 Support Engineer Versata Employee Review

1.0
Jan 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Passing an interview it's easy. Most of their HR guys have no idea what they are doing, the exam system can be easily cheated and .. yes some of the tech guys you're going to have your interview with are very poorly trained. You get a decent pay because you don't have to pay too many taxes except US who have to fill in the W2 form. Everything goes through oDesk or eLance so you will get ~85-90% from the total pay. It's mostly work from home if you like that. You get access to a lot of technologies w/o having to get through too many approvals.

Cons

Where do I start? Be prepared to be fired at any time w/o any prior notification. There is no concept of team-work or team build or good relations between the members of the same or different departments. The ones that create such relations are being investigated then, most of the cases, fired. Most of the non-management personnel has very bad English, poor internet connections. I once had an interview with them, I had no idea what the guy was asking. Management has no idea what they are doing, most of them are retired seniors bearers of the 90's corporate gene and they go by misinterpreting customer feedback and strictly respecting some poorly designed processes. Most of all they get easily offended if you go technical. Even the CEOs have their hands tied. Most of them are managing multiple companies inside the organization thus if you get to have a conversation with one of them you should consider yourself lucky. They will ask for their money back, if you do not comply with a certain set of silly rules. Another reason to get fired. You will get NO benefits or compensation, except for overtime if the management approves, not even a paid vacation.

Explore other reviews about Versata

5.0
Mar 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Very metrics focused: You always know where you stand. The metrics are very transparent and you can see how you stack up at any given point. * Well-defined processes tempered with reason: There is a process for just about everything. The nice thing is that managers are reasonable and can allow for deviation if there's a good reason for it. * Working from home is awesome! * I tend to make a lot of suggestions. It's really great to have managers that thoughtfully consider all suggestions and don't just leave me hanging. * Nice balance of being able to work independently, but still be part of a team. (I'm not sure if this is true for all departments, but it is VERY true in mine.) * There's not a lot of documentation in some cases. This is great if you're a "go-getter" who is happy to do the research and come up with a creative solution. (It's probably not so great for people who expect to always be able to get a cut-and-dry answer from their direct supervisor.) * The people rock! It's great to have an opportunity to work with people from all over the world.

Cons

* You have to have the self-discipline to stay focused working at home (which can be difficult, especially in the summer when the kids are out of school.) * There is a fair amount of oversight in the name of fraud prevention. I think it's all legit, but you need to have a personality that isn't prone to imagining black helicopters in the sky. * The rate at your time of hire is your rate. There isn't really an opportunity for your rate to go up over time (unless you move to a different, higher-paying position.) * There's no paid time off. This system works ok, but it's up to you to plan and make sure you have a financial cushion for sick/vacation days. With that said, management has always been beyond great at approving time off when needed.

6
3.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

- 100% remote working, which is a pro for some and a con for others. For me it is perfect so I love this about them. - Pay is good, assuming you are kept on after they've acquired your company. - Very much left alone as long as you are doing your job and working as expected. - No accrued PTO, you take time off as needed. You have to work this correctly though in order for it to be a pro...some people are afraid to take time off. - Very hands off management (again pro for me, others may hate this).

Cons

- Very little (if any) communication from upper management. - No real feeling of belonging to anything, very much left on an island (this is ok for me but I know others do not like this at all). - After they acquired our company they blindly cut loose a lot of top talent and soon regretted doing so. Had to bring some people back and pay them ridiculous amounts of money. - Benefits are fairly lacking...no bonuses, minimal health coverage, and no 401K matching. - If you are not self sufficient and need constant direction from a manager this place is not for you.

4
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