Versata Reviews | Glassdoor

Versata Reviews

17 reviews

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2.7
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Randy Jacops
8 Ratings

17 Employee Reviews

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  1. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Engineer in Memphis, TN
    Current Employee - Principal Engineer in Memphis, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Versata full-time (More than a year)

    Pros

    Smart, talented workforce, dynamic environment.

    Cons

    A great deal of bureaucracy, too many meetings.

    Advice to Management

    Allow more flexible work hours and a more user friendly work space.


  2. Helpful (8)

    "Trying to make bricks without straw. Or clay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Was Never Told A Title in Boston, MA
    Former Employee - I Was Never Told A Title in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Versata full-time (More than a year)

    Pros

    Working here is a chance to learn a lot of skills that you did not really want to learn, such as being your own sysadmin and doing engineering jobs that someone else knew how to do, but they were laid off. There is no office, so if you like working from home this is ideal.

    Cons

    Extremely under-resourced, almost no HR or IT support, incompetent managers. Communication is difficult when staff is spread over many time-zones and speaks many different languages. Strategy and supporting tactics seem to be completely undefined.

    Advice to Management

    Smoke and mirrors might work in the short term as a business strategy, but in the long term you can't retain customers without giving them something worth what they are paying you, and you can't create that valuable thing without engineering staff that are well-trained and well-supported.


  3. Helpful (4)

    "Great Opportunity *IF* You Get The Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Versata full-time (More than 3 years)

    Pros

    * Very metrics focused: You always know where you stand. The metrics are very transparent and you can see how you stack up at any given point.
    * Well-defined processes tempered with reason: There is a process for just about everything. The nice thing is that managers are reasonable and can allow for deviation if there's a good reason for it.
    * Working from home is awesome!
    * I tend to make a lot of suggestions. It's really great to have managers that thoughtfully consider all suggestions and don't just leave me hanging.
    * Nice balance of being able to work independently, but still be part of a team. (I'm not sure if this is true for all departments, but it is VERY true in mine.)
    * There's not a lot of documentation in some cases. This is great if you're a "go-getter" who is happy to do the research and come up with a creative solution. (It's probably not so great for people who expect to always be able to get a cut-and-dry answer from their direct supervisor.)
    * The people rock! It's great to have an opportunity to work with people from all over the world.

    Cons

    * You have to have the self-discipline to stay focused working at home (which can be difficult, especially in the summer when the kids are out of school.)
    * There is a fair amount of oversight in the name of fraud prevention. I think it's all legit, but you need to have a personality that isn't prone to imagining black helicopters in the sky.
    * The rate at your time of hire is your rate. There isn't really an opportunity for your rate to go up over time (unless you move to a different, higher-paying position.)
    * There's no paid time off. This system works ok, but it's up to you to plan and make sure you have a financial cushion for sick/vacation days. With that said, management has always been beyond great at approving time off when needed.

    Advice to Management

    * Maybe consider giving employees who have 1+ year tenure a paid day or two off (since there isn't an opportunity to improve your rate over time.)
    * Consider cost of living adjustments to rates every 5 years or so.


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  5. Helpful (6)

    "Fantastic Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility is key, they care about one thing only, do your job well and hit your metrics. If you meet the requirements you won't find a better place to work. Great people, no politics just a ton of nice folks working hard to do a great job.

    Cons

    Virtual life can be lonely.
    Not everything is perfect but on the whole it is probably the best place I have ever worked.


  6. Helpful (9)

    "Versata - WTF?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Young company, fun group of people. Interesting roadmap.

    Cons

    Not a pay for performance place. Old boys club. Product has evolved but still very esoteric. What does Versata do? Compensation wasn't very good. Lots of worthless stock options were granted during the .bomb. Employee morale in the toilet. Recognition only provided to top brass. Employee feedback non-existent. Work/life balance was out of whack. Respect for the little people/worker bees was little to none. Fairness wasn't always observed. Benefits got worse over time due to poor health care planning.

    Advice to Management

    Hire some people with good experience, not just people you like. Implement a pay for performance policy for your people.


  7. Helpful (5)

    "Illegal company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level II Customer Support Engineer in Bengaluru (India)
    Former Employee - Level II Customer Support Engineer in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Versata (More than a year)

    Pros

    Get paid on time because they want to run their business. Dying products will earn money for you in the form of support arrangements so keep looking for new products

    Cons

    Internally you are treated as employees but you get signed into an independent contract with CrossOver which is again a Trilogy company. Even Versata is a Trilogy company or best said all companies are part of ESW Capital and Chairman/CEO of all these companies is same. I talked to IRS and they asked me to report the illegal mis-classification of employees as independent contractors to Texas Workforce Commission. That means whether independent contractors or employees they all need to report tax withholding to IRS no matter what. If employer like Trilogy/ESW Capital or its subsidiaries hide it the parent company will be hold responsible and be liable for penalties, back taxes and what not. Internally as everyone know everyone works as an employee so IRS wants all of them to be treated as employees and not contractors. If that becomes true and in fact it is; then everyone can sue the company under EEOC even if they are non US citizens under Title VII of Civil Rights Act. From my experience I feel this company is a gang of professional thugs and nothing else.

    Advice to Management

    Get away from sincere professionals and beware that they will be very expensive to you. Time will tell what else will happen


  8. Helpful (1)

    "L2 Support Stuff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L2 Support in Dhaka (Bangladesh)
    Former Employee - L2 Support in Dhaka (Bangladesh)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Versata full-time

    Pros

    - No delay in payment
    - Actual Company
    - Totally remote
    - Has a bonus after you join

    Cons

    Chaotic environment. Manager repeatedly tells you the situation was pretty bad with so many unsolved tickets. You will be thrown into the field with a little like 2-3 weeks of training that doesn't mean anything. Each and every week your manager will add more and doesn't understand each ticket is different and some of the tickets are hard to solve. For big clients they arrange a meeting with client. But the manager has no idea about the product, they got very few experienced employer who are very busy and can't help you. By the time you solve one its already too late. There is zero documentation on their software called everest's code. No api, you are supposed to work with database with no documentation. They want you as a package but doesn't understand that a software developer have no idea over major business and accounting terms. Manager or anyone, doesn't have any idea how the business logic works inside their software. Instead of a well documentation how you have build a plugin, you are supposed to talk with clients, make the documentation and make the plugin. WOW. There is an woman who is supposed to help you through documentation process but she doesn't. After i joined my fellow devs started to disappear. Without understanding the fact that a new guy barely works with his own tickets my manager put all of the other's tickets to mine. In a nutshell, in this company manager tries to do the job, save the job, without understanding the job. Very limited communication.

    Advice to Management

    Create positions for those who would support the devs. One person does not do everything. Enroll managers who understand how the system works. Instead of run of the mill managers who knows nothing.


  9. "Platinum Experience Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working from the confort of your home, good money

    Cons

    No paid time off at all


  10. Helpful (7)

    "A little surreal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in La Paz, La Paz (Bolivia)
    Former Employee - Project Manager in La Paz, La Paz (Bolivia)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Versata part-time (More than a year)

    Pros

    Very smart people overall work there, and many are quite supportive, some remain good friends, and still work there. Although our team was separated, with some in Europe, the States, and Latin America, we were able to stay organized

    Cons

    Disjointed management, often conflicting across departments. Very aggressive on the pricing they offered existing customers, and cheap on the pricing for companies they wanted to buy.

    Advice to Management

    Don't be so greedy...let both employees and customers breathe a little


  11. Helpful (11)

    "Slavery reenacted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - L2 Support Engineer
    Former Employee - L2 Support Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Versata full-time

    Pros

    Passing an interview it's easy. Most of their HR guys have no idea what they are doing, the exam system can be easily cheated and .. yes some of the tech guys you're going to have your interview with are very poorly trained.

    You get a decent pay because you don't have to pay too many taxes except US who have to fill in the W2 form. Everything goes through oDesk or eLance so you will get ~85-90% from the total pay. It's mostly work from home if you like that.

    You get access to a lot of technologies w/o having to get through too many approvals.

    Cons

    Where do I start?

    Be prepared to be fired at any time w/o any prior notification. There is no concept of team-work or team build or good relations between the members of the same or different departments. The ones that create such relations are being investigated then, most of the cases, fired. Most of the non-management personnel has very bad English, poor internet connections. I once had an interview with them, I had no idea what the guy was asking.

    Management has no idea what they are doing, most of them are retired seniors bearers of the 90's corporate gene and they go by misinterpreting customer feedback and strictly respecting some poorly designed processes. Most of all they get easily offended if you go technical. Even the CEOs have their hands tied. Most of them are managing multiple companies inside the organization thus if you get to have a conversation with one of them you should consider yourself lucky.

    They will ask for their money back, if you do not comply with a certain set of silly rules. Another reason to get fired.

    You will get NO benefits or compensation, except for overtime if the management approves, not even a paid vacation.

    Advice to Management

    I won't waste my time. To be sincere I have no idea why the company pays the airplane tickets for certain people.



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