Glasgow office treated terribly compared to English sites - Customer Relations Specialist Vodafone Employee Review

3.0
Feb 23, 2019
Recommend
CEO approval
Business Outlook

Pros

People you work with are great.recruiters do a good job. Mobile service is great. Home broadband is not so working in broadband is tedious and shouldn’t be.

Cons

Glasgow office neglected by dictatorial leadership team based in England. Stupid decisions made without consultation. Team leaders in Glasgow not respected, kept in the dark. Strict call centre environment. Offshore staff cannot provide quality services to UK customers that they are paying for.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company, pays well, great product

Cons

None really as long as you put the effort in.

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Innovative talent all over Vodafone

Cons

Politics all over the organisation, behaviors are poor and non focused, decision architecture is none existent and leadership is very poor.

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